There’s no denying that Customer Experience (CX) has a major impact on business success. But how do you translate CX into an actionable plan that benefits your customers as well as your business?
CX Wheel lays out a road-tested, how-to CX transformation roadmap comprising of 12 distinct steps across four pivotal phases (4As), systematically encapsulated in a single-page framework that you can manage in Goalscape.
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Goalscape turns the Wheel of Life into a dynamic tool for goal-setting, tracking, and achieving goals, making it uniquely powerful in balancing all of life’s activities.