A nice idea poorly executed.
A nice idea poorly executed.
The email notifications don't connect with the App, which redirects you to the website, which redirects you to a new page every time you click a link - very frustrating, but by no means the worst part.
I used the app to cancel my account. Clicked the button and it was 'done' but there was no email confirmation or anything - poor service when they're holding your credit card information. A simple confirmation is very easy and there's really no excuse for not doing this.
I've tried to reach them but there are no contact details (that I can find) on the site, so I 'rejoined' - sent a message 4 days ago and haven't heard a thing.
Date of experience: October 20, 2017