Cookies and Privacy Policy

Table of Contents

GDPR

Goalscape Software GmbH complies fully with GDPR and uses your data with the highest care possible. When we collect and store your personal data (at a minimum, email address) we guarantee that we do not forward this data to any third party and only use the data to provide you with important information about the software and to respond to support requests from you.

When you send emails to us we store them only to process your questions and to optimize our service.

We do not store credit card information. Our customers’ credit card data is processed by our payment providers.

Our websites and services

Our websites (goalscape.com and goalscape.app) use cookies (small text files that are stored by your browser). They do not cause any damage and they contain no viruses. Some of them are essential for our sites to work properly, while others help us to make our services more user friendly, safer and more effective by providing insights about site use. The cookies we use are anonymous and do not allow us to identify you by name or email address; and most of them are “session cookies”, which are deleted after your visit. Using this site constitutes consent to the use of these cookies: you can withdraw your consent at any time by leaving the site and deleting cookies from your browser.

Our websites and application servers use Google Analytics, a website analysis service provided by Google LLC (“Google”). Google Analytics uses cookies to track and analyze how our websites are used. The information created by this cookie about your use of our websites (including your IP address) is sent to and stored on a Google server. Google uses this Information to evaluate your usage and to generate reports about the website activity. Google will also under certain circumstances deliver this data to third parties if this is subject to legal orders or if others are performing services on behalf of Google LLC. Google will not match your IP address with any other datasets generated by Google. Google’s Privacy Policy can be found at https://policies.google.com/privacy.

This website also uses the services of the Leadfeeder lead generation tool as part of our legitimate interest in data processing for specific target groups in accordance with GDPR Art 6 Para 1. Leadfeeder accesses the list of IP addresses of website visitors provided by Google Analytics described above, and links this list with company information associated with these IP addresses that is publicly available on the internet. Visitors’ IP addresses are shortened and no direct personal link is established or stored anywhere: any personal reference can only be presumed based on published company information. Leadfeeder is integrated in our CRM System and email marketing tool. It is a service of Liidio Oy, Mikonkatu 17 C, Helsinki 00100, Finland. Leadfeeders’s Privacy Policy can be found at https://www.leadfeeder.com/privacy and information about Leadfeeder and its compliance with the GDPR at https://www.leadfeeder.com/leadfeeder-and-gdpr.

You can prevent the installation of cookies (and delete any already set) using the options in your browser settings. Should you do this, some functions of our websites and others may not work as expected. By using and visiting our websites you agree to the above data evaluations performed by Google and Leadfeeder on our behalf.

Mailing list

By registering a valid email address for a Free Trial or by making a purchase you add your email to our mailing list and agree to receive our newsletters and other bulletins. Other data is not stored. You can unsubscribe from our newsletters at any time.

Goalscape Software GmbH also automatically stores server log files that contain technical details provided by your browser: browser type and version, operating system, referral URL (the website visited immediately prior to arriving at our site), hostname (IP address) and time of the server query. It is not possible to link this data to any specific person. We do not relate these datasets to any other datasets and we delete the data after a statistical analysis.

Contact us

Whenever you want, you can ask us for all data that we have stored about you, where we received the data and the reason for storing the data; and you can demand the immediate deletion of all such personal data. To do this, contact our support team by emailing support@goalscape.com, or by posting on the customer forum, or by writing to Goalscape Software GmbH, Esmarchstrasse 51, 24105 Kiel, Germany.

We are also happy to hear from you via those same channels if you have any suggestions, or if you need further information about our privacy practices or anything else.

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